Josh delves into the symbiotic relationship between real estate agents and brokers, highlighting the strategies and insights that lead to excellence in the industry.
Joined by Ruan Burger from Success and Broker, named 2023 Mentor of the Year at QLD’s Better Business Awards, this podcast explores the importance of building strong relationships, understanding client needs and leveraging expertise to create exceptional experiences.
Ruan landed on Aussie shores in 2005 and quickly forged a career within the finance industry, climbing into Australia’s Top 100 Brokers in the first two years of business.
During his career as a mortgage broker, he has picked up a swag of awards and built two successful mortgage broking businesses in Gladstone and Brisbane - the latter with $1 billion dollars of loans under management.
Ruan shares valuable tips and anecdotes, offering a wealth of knowledge for agents looking to enhance their sales business and connect with key industry players. Tune in to discover how collaboration and networking can drive success in the competitive world of real estate.
We cover the following topics:
00:00 - Utilising brokers.
01:05 - Mastering lead generation.
02:04 - Fostering relationships.
02:49 - The benefits of partnering with a broker.
03:51 - The broker's role beyond the sale.
04:55 - The broker's role in handling property discharges and transfers.
05:56 - Agents and brokers in a symbiotic partnership.
06:41 - Agents integrating brokers for seamless transactions.
07:32 - Building lasting connections.
08:38 - The power of building genuine connections with clients.
09:36 - Beyond the transaction.
10:29 - Building trust and the importance of understanding client needs.
11:32 - Empathy and understanding.
12:36 - Crafting a legacy.
13:39 - Keys to success: hunger, honesty and continuous improvement.
15:03 - The broker-agent connection.
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