Helping Tenants Personalise Their Rental – The Right Way

Making a rental feel like home doesn’t have to mean breaking the rules.

What Tenants Can and Can’t Do

Tenants often want to add personal touches to their rental, but not everything is allowed without approval. 

As an agent, guiding them through what’s permitted ensures a smooth experience for everyone—while also building trust with both tenants and landlords.

What Tenants Can Do Without Permission

If a change is temporary, non-damaging, and doesn’t alter the structure, tenants can usually go ahead.

Common examples include:

• Swapping out curtains (using existing rods)

• Adding removable wall decals or adhesive hooks

• Using rugs to personalise flooring

Just remind them that the property must be returned to its original condition when they move out.

What Requires Permission

Anything permanent or structural will likely need approval from the landlord or property manager. For example, even small changes, like installing picture hooks, require permission in Queensland. If a tenant isn’t sure, it’s always best for them to check first. 

How to Provide a Better Experience

By working closely with a property manager, you can make the process easier for tenants while protecting the owner’s interests. Clear communication, helping tenants understand their options, and guiding them through approval requests can go a long way in creating a positive rental experience.

Note: Residential tenancy laws can vary slightly depending on the state or territory, so always make sure to check the relevant regulations in your area.

Need more insights on managing tenant requests? Let’s chat! 

Fill out the form below.