What To Do After a Flood Impacts Your Property

Practical steps for investors and agents navigating recovery after a natural disaster. 

Support your clients and safeguard your investment with the right response after storm damage.

The recent cyclones and flooding across Queensland and New South Wales have left many properties in difficult conditions and, as agents and investors, it’s essential we know how to act fast and support our communities through recovery. 

Whether you’re managing a rental or helping clients with their investment property, here’s a clear guide to what needs to happen next.

1. Prioritise Safety First

Never enter a flood-affected property until authorities confirm it’s safe. Look out for signs of structural damage, electrical hazards, and possible contamination from floodwaters.

2. Document the Damage Thoroughly

Before any cleanup begins, take comprehensive photos and videos of all damage—inside and out. These records are vital for insurance claims and ensure there’s no delay with assessments or repairs.

3. Begin Drying Out Immediately

Water and mud left sitting can worsen the damage. Remove water as quickly as possible using pumps or wet vacuums, and start drying affected areas with fans or dehumidifiers.

4. Discard Porous Materials

Items like carpets, mattresses, insulation, and soft furnishings that have absorbed water may be beyond saving. Disposing of them quickly helps prevent health risks and mould development.

5. Stop Mould in Its Tracks

Flooding creates the perfect environment for mould growth. Keep the property ventilated, disinfect all surfaces thoroughly, and use dehumidifiers wherever possible to protect the health of future tenants.

6. Need Help? We’re Here

If your investment property has been impacted by flooding, reach out to us right away. We can coordinate with trades, communicate with tenants, and assist in managing your insurance claims, ensuring the recovery process is handled with care and speed.

Natural disasters can be unpredictable—but being prepared and acting quickly helps protect your property, your tenants, and your peace of mind.

Fill out the form below to speak to us about managing your investment property long term.